Barbara Cohen - Rescue Diver/Small Business Owner
May 31, 2003 at 02:08:19
I think if Ken Elkins wants to complain about "name calling" in the Wave Dancer discussion, he should also stop the personal insults and name calling already.
David Schwager has clearly stated that certain boat operators (Lammer Law and Cuan Law) offer refund polices that are significantly more customer-friendly than what we've come to expect from Wayne Hasson and Peter Hughes. It's not a matter of opinion--it's either true or it isn't.
That stuff is important, but as far as I'm concerned, the safety issue is number one. And what emerges from the many comments about the Aggressor/Dancer boats and the people who run them is an ugly picture of corporate greed and nonchalance with regard to emergency preparedness.
It all boils down to trust and I just don't think you can trust boat operators who are so preoccupied with marketing and entertainment (feeding sharks, reef hook dives, etc), they've lost touch with the basics like planning and conducting dives appropriate for the training, experience and skill levels of the participants.